Emlak Konut

Values and Policies Customer Satisfaction Policy



With the understanding of “Customer is our Benefit”;


-   To treat customers with respect and interest in line with the principles of fairness, equality, impartiality, confidentiality and transparency.

-   To care about the suggestions, demands, preferences and expectations of the customers, as well as their complaints and satisfaction.

-   To resolve and/or resolve customer complaints as soon as possible within the framework of relevant legislation and contracts.

-   Considering that the most effective form of advertising, promotion and marketing is customer satisfaction and acting with this awareness.

-   To keep customer satisfaction at the highest level within the scope of national and international quality standards.