Emlak Konut

CUSTOMER SATISFACTION POLICY

With the understanding of “Customer is our Benefit”;

- To treat customers with respect and interest in line with the principles of fairness, equality, impartiality, confidentiality and transparency.

- To care about the suggestions, demands, preferences and expectations of the customers, as well as their complaints and satisfaction.

- To resolve and/or resolve customer complaints as soon as possible within the framework of relevant legislation and contracts.

- Considering that the most effective form of advertising, promotion and marketing is customer satisfaction and acting with this awareness.

- To keep customer satisfaction at the highest level within the scope of national and international quality standards.

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